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Washington, DC – A new
report explores how women business owners seek advice, gather
information, and make decisions for their businesses. One
of the key findings, culled from nine studies done over more
than a decade, shows that women are equally likely to rely
on facts and information (47%) as they are on intuition,
values and the quality of the relationship (53%) when making
a decision. The majority of men emphasize the left-brain
focus on facts and information (71%) when making a decision,
while nearly a third (29%) are more right-brain focused,
relying on intuition and the nature of the relationship. Although
women business owners are nearly evenly divided between left-brain
and right-brain decision-making styles, they are significantly
more likely than men owners to be right-brained decision
makers (53% vs. 29%).
The reported entitled, Women Business Owners as Decision Makers, is
released by the Center for Women’s Business Research and underwritten
by Wyndham Hotels & Resorts, LLC.
“The implication of these findings is that a greater percentage
of women business owners, when selecting service providers or developing partnerships,
place a greater importance on the values of the other company and its
reputation than do men business owners,” said Marjorie Alfus, chair of
the Center for Women’s Business Research. “All of the
studies examined for this report paint a picture of women business owners as
practical, informed, independent, and resourceful decision makers with higher
standards for quality and service than their men counterparts.”
The highest ranked factor influencing women entrepreneurs
when making business decisions is being sure they have all
the relevant information and data available. Second in importance
is whether or not the decision is consistent with a strong
gut feeling and third is being confident that the decision
will result in the desired outcome and that it agrees with
the advice of colleagues and external advisors.
When asked about general consumer purchasing, the most important factor
affecting women business owners’ decision-making is the quality of the
product. Women business owners are more likely than other working women to
be influenced by the quality of the product and less likely to be influenced
by price.
When it comes to shopping for consumer goods and services,
women business owners place a greater value on convenience
than other working women. For example, they are more
likely to shop via catalog (30% vs. 23%) and conduct online
transactions (50% vs. 35%). They want to get in and
out of stores more quickly (67% vs. 56%) and are less likely
to shop at malls (42% vs. 59%). Women business owners
are more likely to use credit cards (30% vs. 14%) than other
working women.
Women owners of high revenue and fast growing firms are more likely than
other women business owners to consult with professional advisors. There are
stark differences in the ways women and men business owners purchase technology. In
every way, women business owners are more concerned about the quality and service
of the products and vendors they use. For example, women attribute far
more importance than men do to post-sale technical support from information
technology vendors.
Center for Women’s Business Research
The Center for Women’s Business Research is the premier
source of knowledge about women business owners and their
enterprises worldwide. The Center’s mission is
to unleash the economic potential of women entrepreneurs
by conducting research, sharing information and increasing
knowledge about this fast-growing sector of the economy.
The Center shares its knowledge of the economic and social
aspects of women’s entrepreneurship with policymakers,
financial institutions, corporate leaders, government agencies,
academia, and the media through research reports, press releases,
newsletter publications, seminars, speaking engagements,
and worldwide on the Internet at www.womensbusinessresearch.org.
www.liwomen.com
June 2006
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